1. HOW WE COLLECT AND USE YOUR INFORMATION
You can browse the Website located at http://sonar.tools, without providing any personal information. To start using the MindSEO’s Services (the “Services”), you may be required to register and provide some personal information.
The information that MindSEO collects about you will be classified as Personal Information and Anonymous Information. Personal Information refers to information that identifies you as a person or entity, for example, your name or company name, employers’ names, postal address, phone number(s), email address(es), payment details, business data. Anonymous Information refers to information that does not identify a particular individual or entity. We also collect user feedback that may be used to improve your experience with our products and services or to be posted anonymously or not on our Website by your consent.
We will use your information to operate our business and to help us improve your experience with our products and develop new products or services for you.
2. PERSONAL INFORMATION
We collect your email address when you register for the Services. If you subscribe to one of the paid service plans in the MindSEO cloud-based SEO platform, we collect such information as your name, company name, employers’ names, postal address, phone number(s), credit card and other billing information.
We also collect customer data or company data which is stored and used in our cloud.
We may use your Personal Information to respond to an email or other inquiry or request, to help improve the Services, to customise your experience at the Website or to send updates or notices about the Services. We also use your Personal Information to bill you for the Services subscriptions and other charges. Billing is performed by a third-party billing service that meets Payment Card Industry Data Security Standards, securing your sensitive financial and billing information.
THE CUSTOMER MUST SOLVE ANY ISSUE WITH THE BILLING PROCESS WITH THE THIRD-PARTY BILLING SERVICE. AT ANY MOMENT, MINDSEO CAN BE RESPONSIBILISED FOR ANY MATTER OCCURRED DURING THE BILLING PROCESS AFTER THE CUSTOMER ENTERED THE SECURED THIRD-PARTY BILLING SERVICE.
3. ANONYMOUS INFORMATION
Every time you visit the Website, MindSEO collects certain technical information from your Web browser. It includes the pages that were visited and returned to, the time spent on the Website by a visitor, the operating system, the Web browser version, the referring website and any keywords used to find the Website on search engines. This information does not contain any reference to the personal information. This information can only be accessed by MindSEO and can be used for the sole purpose of tracking visits to the Website and improve the experience, content, and layout of the Website. Using the anonymous information, MindSEO can also identify defects in the Services and thus continually improve the quality of the Services. Every anonymous information is collected using cookies.
MindSEO implemented the Remarketing with Google Analytics for Display Advertising online. MindSEO and the third-party vendors, including Google Inc., use the first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on a person’s past visits to the Website. As a result, MindSEO’s ads will be displayed on the websites across the Web. Visitors can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Preferences Manager.
5. HOW WE SHARE YOUR INFORMATION
Privacy of our users is imperative for MindSEO. We shall not disclose, sell or rent your Personal Information to any third party for marketing purposes, without your written consent. We may share your Personal Information with third parties only if you instruct us to and only if such information is required to provide you with specific services. We will use a credit card processing company to bill our users for subscriptions and other fees. These third parties billing services may retain or store your Personal Information, according to their Privacy Policies and Terms of Services, about which you should be informed.
MindSEO may disclose Personal Information to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by MindSEO, whether or not a response is required by applicable law.
MindSEO will not access, modify, or otherwise disclose the statistical information that MindSEO compiles for your websites configured in the Traffic Analysis service except for the express purpose of generating reports which have been authorised by you or otherwise agreed by you, or unless acting under a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process or (b) troubleshoot any service problems.
MindSEO reserves the right to transfer Personal Information to a successor in interest that acquires rights to that information as result of the sale of MindSEO or substantially all its assets to that successor in interest.
6. HOW WE PROTECT YOUR INFORMATION
MindSEO shall use all and every commercially reasonable physical, managerial and technical safeguard to preserve the integrity and security of your Personal Information. We cannot warrant the safety of any information you provide in the Services, and you do so at your own risk. Once we received any information from you, MindSEO shall make all and every commercially reasonable effort to ensure the security of our systems. We comply with applicable laws and security standards. Please note that this is not a guarantee that unauthorised entry or use, hardware or software failure and other factors that may at any time compromise the security of user information, will not happen.
All traffic analysis reports that MindSEO compiles for your websites configured in the Google Analytics and Google Search Console services are confidential. They are strictly connected with your user account and are protected by passwords. You should keep the passwords confidential and only allow guest access to those whom you trust. MindSEO shall take all measures to protect your traffic analysis reports with advanced security mechanisms (firewalls and SSL encryption).
Our staff is trained and required to safeguard your information.
7. EMAIL COMMUNICATIONS
MindSEO is committed to keeping your email address confidential. We shall never sell, rent or lease our user email lists or otherwise disclose the user email addresses to any third party. We shall use our users’ email addresses exclusively to communicate MindSEO information to them. We respect your attention and time, so we shall limit the frequency of our mailings to a reasonable amount.
8. MINDSEO ADMINISTRATIVE AND SERVICE ANNOUNCEMENTS
MindSEO shall automatically email administrative messages such as “Thank you” messages or welcome messages introducing users to the MindSEO products and services, responses to password recovery, password and email change requests and similar explanatory messages that are necessary for user guidance. Users cannot opt-out from these emails.
MindSEO may email you service announcements such as day and time of expected interruptions of services, change of prices or service specifications. These emails have no opt-out status either.
9. MINDSEO MARKETING COMMUNICATIONS
MindSEO may email marketing messages such as product updates and special offers. However, these messages shall be sent only to MindSEO users and never to any third parties. Upon receipt of a MindSEO special offer or product update email message, users can opt out by clicking the Unsubscribe link at the bottom of the message.
11. CONTACTING MINDSEO